FAQ'S

INSTRUCTOR
TRAINING
How do I become a Pilates Instructor if I have no experience?

Enrol into the Online Anatomy Course to familiarise yourself with the body and the anatomy language used on our Intensive Courses.  You can also subscribe to our on demand studio to get more familiar with the pilates repertoire.

What is the STOTT PILATES METHOD?

STOTT PILATES is a contemporary approach to the original exercise method pioneered by Joseph Pilates. Co-founders Lindsay G. Merrithew and Moira Merrithew, along with a team of physical therapists, sports medicine and fitness professionals, have spent three decades refining the STOTT PILATES method of exercise and equipment. This resulted in the inclusion of modern principles of exercise science, fascial fitness and spinal rehabilitation, making it one of the safest and most effective methods available. This clear and detailed approach forms the basis for STOTT PILATES training and Certification programs. STOTT PILATES is used by rehab, post-rehab and prenatal clients, athletes, celebrities and everyone in between.

STOTT PILATES exercises help both men and women of all ages develop optimal strength, flexibility, endurance and posture, without building bulk or stressing joints. The perfect complement to cardiovascular exercise, athletic training or rehabilitation, STOTT PILATES can help you tone your body, feel revitalized, and move with ease.

What is the difference between STOTT Pilates and other Pilates techniques?

STOTT PILATES incorporates modern exercise principles, including contemporary thinking on spinal rehabilitation, fascial integration, muscle conditioning and athletic performance enhancement. For example, some approaches may promote a flat back, whereas STOTT PILATES exercises are designed to restore the natural curves of the spine and rebalance the muscles around the joints. There is a strong emphasis on scapular stabilization, lumbo-pelvic placement and postural alignment, and optimal muscle activation. The repertoire of Matwork and equipment-based exercises contains a full range of preparations and modifications that caters to many different body types and abilities. The STOTT PILATES method focuses on functional fitness, making it applicable to everyday life.

How do I become a Certified Instructor?

Upon completion of your STOTT PILATES course, you need to complete a certain amount of practice teaching, observation and physical review hours dependant on the course/s you have completed.  Once you have fulfilled these requirements, you are eligible to book your exam.

You have 6 months after your course to take your exam. You can schedule your exam anytime in that 6 month window. The exam consists of an equally weighted theory and practical section, which you need a combined average of 80% to pass (and no less than 75% for either section). If you get less than 75% for one of the sections, you only need to retake that part of the exam.

After passing your exam, you will officially be a certified STOTT PILATES instructor, receiving your certificate issued by Merrithew Head Office in Toronto, Canada.

What happens if I can't take my exam within 6 months of the course?

If you have failed to meet the six-month requirement to complete your examination, you must complete a private reinstatement session with an Instructor Trainer. The MINIMUM private session requirements are:

  • Matwork – 1 hour
  • Reformer – 1 hour
  • Matwork & Reformer – 1 to 2 hours
  • Matwork, Reformer & CCB– 2 to 3 hours.

The reinstatement is valid for 60 days and will not provide the student an additional six months to complete their examination.

How can I complete the practice teaching, observations & physical review hours required after my course?

A minimum number of hours of observation, practice teaching and physical review are required for all courses. The practice logs must be submitted on your exam date (either written or practical exam). If the you fail to submit all the logs within 7 days from the last portion of the exam, the entire exam will be void.

Observation

Observation hours can be logged during or after the course and can be accrued by watching a STOTT PILATES Certified Instructor teach clients, as well as observing the relevant course package DVDs. We recommend that 80% of observation hours be completed by watching a Certified Instructor teach.

Physical review

Means physically performing the exercises learned in class. Taking a class with a STOTT PILATES Certified Instructor or working out with ROUX ON DEMAND can qualify as physical review hours, and can be completed individually or with other students.

Practice teaching

Hours can be fulfilled by instructing family, fellow students, friends or clients.

How many log hours do I need?

The number of log hours depends on the course that you completed.

STOTT PILATES Intensive Mat Course:
40 hours instruction & supervised teaching (this is done during the actual course)

Post Course:
10 hours observation
30 hours physical review
15 hours practice teaching
Total 95 hours

STOTT PILATES Intensive Reformer Course:
50 hours instruction & supervised teaching (this is done during the actual course)

Post Course:

10 hours observation
40 hours physical review
25 hours practice teaching
Total 125 hours

STOTT PILATES Intensive Cadillac Course:
25 hours instruction & supervised teaching (this is done during the actual course)

Post Course:

10 hours observation
15 hours physical review
10 hours practice teaching

STOTT PILATES Intensive Chair Course:
15 hours instruction & supervised teaching (this is done during the actual course)

Post Course:

5 hours observation
10 hours physical review
10 hours practice teaching

STOTT PILATES Intensive Barrels Course:
10 hours instruction & practice teaching (this is done during the actual course)

Post Course:
5 hours observation
10 hours physical review
5 hours practice teaching

Are there payment plans available for courses?

Students are able to pay the course cost off over 3 months prior to commencement of the course. 

Are there exams for the HALO, TOTAL BARRE, ZENGA & FASCIAL courses too?

No, you only need to complete an exam for STOTT PILATES courses (Mat, Reformer, Cadillac, Chair and Barrels). The ZENGA and Total Barre courses are non-examination courses, but you will receive a certificate of completion from Merrithew Head office in Canada. 

How much does it cost to take the exam?

 

For  exam costs email - link

FAQ's
ON DEMAND
My payment failed, what do I do now?

Login to your ROUX On Demand account and check your card details, you may have to update them. If not there will be one more automated process on your card so be sure there is funding available.

How do I update my credit or debit card?

Click then On Demand tab

Then My account

Click subscriptions and then click on UPDATE as seen below

 

Is buying or subscribing secure?

Our payment Gateway is Stripe

Stripe has been audited by a PCI-certified auditor and is certified to PCI Service Provider Level 1. This is the most stringent level of certification available in the payments industry. To accomplish this, we use the best-in-class security tools and practices to maintain a high level of security at Stripe.

HTTPS and HSTS for secure connections

Stripe forces HTTPS for all services using TLS (SSL), including our public website and the Dashboard.

  • Stripe.js is served only over TLS
  • Stripe’s official libraries connect to Stripe’s servers over TLS and verify TLS certificates on each connection

We regularly audit the details of our implementation, including the certificates we serve, the certificate authorities we use, and the ciphers we support. We use HSTS to ensure that browsers interact with Stripe only over HTTPS. Stripe is also on the HSTS preloaded lists for both Google Chrome and Mozilla Firefox.

Encryption of sensitive data and communication

All card numbers are encrypted at rest with AES-256. Decryption keys are stored on separate machines. None of Stripe’s internal servers and daemons can obtain plaintext card numbers but can request that cards are sent to a service provider on a static whitelist. Stripe’s infrastructure for storing, decrypting, and transmitting card numbers runs in a separate hosting environment, and doesn’t share any credentials with Stripe’s primary services (API, website, etc.).

How do I gift a subscription?

Go to the shop: gift-certificates and choose the type of subscription you would like to gift.  The gift certificate will be sent within 48hrs.

Can I pause my subscription

Yes,

Click then On Demand tab

Then My account

Click subscriptions and then click on Pause as seen below in bottom right corner

Can I cancel my subscription

Yes, but you can always pause too if you still want to come back 

Click then On Demand tab

Then My account

Click subscriptions and then click cancel as seen below

How do I access the private Facebook Group?

You will be sent a link in the welcome email, or just request access

Can I upgrade my subscription?

Yes, if there is an option to upgrade it will give you that option on your account page.  Not sure, just email us to assit you.

How do I purchase the small props or equipment?

In the Shop tab you will find availble options

How do I participate in the Challenges?

Under the Challenges tab you will find all challenges. or click here: Our Challenges

STUDIO
What is the cancellation policy?

We have a strict 12-hour cancellation policy for group classes and 24-hour cancellation policy for appointments (privates/ semi-privates). If you cancel less than the specified number of hours before your session commences, you will be charged.

What should I wear?

Wear anything that you would feel comfortable moving in.

Equipment classes: clean socks are compulsory for hygiene purposes.

Barre: our barre classes can be done with barre socks, normal socks or barefoot.  Barre socks can be purchased in studio

How can I pay?

We accept cash, EFT’s and card payments.

What is the refund policy?

Packages are non-refundable, non-transferrable and non-cumulative.

What should I do if I have medical condition?

Please notify your instructor of any medical considerations including past and present injuries, pregnancy or medication that might require exercise modifications before the start of class.

How is ROUX WELLNESS different from traditional Pilates studios?

ROUX WELLNESS doesn’t only offer classes, we also offer STOTT PILATES certification courses. All of our instructors are qualified in the most highly recognised international exercise brands with extensive experience, both locally and abroad.

We are redefining what people think about Pilates. Our classes are a great mixture of fun and precision. We will push and challenge you to meet your goals whilst having fun.  Our music inspired group classes (Mat & Barre)  will take you out of your comfort zone while working up a sweat.

How do I book a class?

You can scan the QR Code to download the app or book on our website on the “schedule” page. Alternatively, you can email or call us and we will assist you in finding a suitable class.

What should I bring to class?

Please bring a towel that covers your mat to all Mat and Barre classes. Socks are compulsory for Reformer classes. Filtered water is provided in Studio

Is it necessary to book in advance?

Our classes have limited spaces and so it is advisable that you book in advance. If not, we cannot guarantee you a space in your class of choice.

How early should I arrive for class?

If it’s your first time at our studio, we advise arriving 10 minutes prior to class commencement to familiarise yourself with our amenities and equipment. After that, you can arrive 5 minutes beforehand.

Please note, if you are late to class your slot may be given to a waitlisted/ standby client.

What is the STOTT PILATES Method?

STOTT PILATES is a contemporary approach to the original exercise method pioneered by Joseph Pilates. Co-founders Lindsay G. Merrithew and Moira Merrithew, along with a team of physical therapists, sports medicine and fitness professionals, have spent three decades refining the STOTT PILATES method of exercise and equipment. This resulted in the inclusion of modern principles of exercise science, fascial fitness and spinal rehabilitation, making it one of the safest and most effective methods available. This clear and detailed approach forms the basis for STOTT PILATES training and Certification programs. STOTT PILATES is used by rehab, post-rehab and prenatal clients, athletes, celebrities and everyone in between.

STOTT PILATES exercises help both men and women of all ages develop optimal strength, flexibility, endurance and posture, without building bulk or stressing joints. The perfect complement to cardiovascular exercise, athletic training or rehabilitation, STOTT PILATES can help you tone your body, feel revitalized, and move with ease.

What are the benefits of STOTT PILATES?
  • Builds core strength and stability
  • Improves posture and alignment
  • Increases flexibility, balance and coordination
  • Improves muscular balance and strength
  • Increases muscular endurance and tone
  • Prevents injury and heightens body awareness
  • Enhances athletic performance • Relieves stress and back pain
I have a bad back. Will I be able to do Pilates?

Although you should always consult your physician before starting any fitness routine, a Pilates workout is gentle and controlled with a focus on core strength and stability. It is also important, however, that you work with a qualified Instructor to ensure you are doing the exercises correctly and avoiding movements that may not be recommended for your condition. An experienced Instructor is able to modify the exercises to accommodate your limitations, continually challenge you within your ability, and monitor your improvements. Progress may be slow, but a consistent workout schedule with appropriately chosen exercises with attention and focus will ensure you see results.

How does STOTT PILATES differ from traditional weight training?
  • STOTT PILATES is three-dimensional, meaning exercises are performed in all movement planes.
  • Spring resistance on specially-designed equipment more closely resembles muscular contraction
  • Emphasis is on concentric and eccentric contraction for injury prevention
  • STOTT PILATES exercise is customizable for special needs
  • Emphasis is placed on rebalancing muscles around the joints, correcting over-training and muscle imbalances that lead to injury
  • STOTT PILATES emphasizes improving strength and flexibility for more efficient movement patterns
  • STOTT PILATES exercise leads to an improvement in posture and body awareness
  • Weight training and STOTT PILATES can be combined in a fitness program and are a great complement to each other
Is STOTT PILATES like Yoga?

In some respects Pilates is like yoga. Both are considered mind-body methods of movement; both emphasize deep breathing and smooth movements that encourage the mind-body connection. The difference is that while yoga requires moving from one static posture to the next, Pilates flows through a series of movements that are more dynamic, systematic and anatomically-based often incorporating resistance equipment. The goal with STOTT PILATES exercise is to strengthen the postural muscles while achieving optimal functional fitness.